The myHarvey App
Simple and reliable smart home solutions for the UK’s next generation, connected water softeners
Getting the myHarvey App is incredibly easy
01
Check your salt level
The myHarvey app provides a clear dashboard to view your current salt levels and when it’s time to top up so you never have to manually check again.
02
Manage Remotely
Instant notifications when it’s time to replace batteries, top up salt, or other alerts that need your attention such as the lid being open or WiFi being disconnected.
03
Re-order salt directly
Make topping up your supplies even easier by ordering salt directly from the myHarvey app with just a click of a button. Enjoying softened water has never been more convenient or hassle-free!
Frequently Asked Questions
HarveyArc
How do I change the WiFi connection on my softener?
Step 1: Go to settings on your myHarvey app, then scroll to WiFi and select ‘Change’. Step 2: Follow the on-s...
HarveyArc
How do I set up my HarveyArc water softener and i-Lid?
Before you begin Before you connect your water softener to WiFi, you’ll need to download the myHarvey app and create a...
HarveyArc
How do I use myHarvey with the Alexa Skill?
For general information about how the myHarvey skill works say… To get more information ask… To ask the myHa...
HarveyArc
How do I turn on or change myHarvey app notifications?
The notifications that you receive on your phone or tablet provide useful information about your water softener, includi...
HarveyArc
How do I set up my HarveyArc and i-Lid with Alexa?
The HarveyArc i-Lid works with Amazon Alexa. First you’ll need to add the skill to your Alexa account – you can ...
Get in touch with our experts
Please fill out this form so that we can contact you about your enquiry. You can also arrange for a free personalised water analysis in your home or through a virtual online demonstration.
